SAP Concur: Travel Arrangers

Modified on Fri, Sep 8, 2023 at 8:51 AM

A travel arranger designated in SAP Concur can now add travel plans to their authorized traveler's TripIt account via [email protected] 


Here's how:

  1. Travel arranger adds the traveler's email address to subject line of confirmation email. Traveler's email address should be added to the beginning of the subject line as shown in below example. travelarranger.jpg
  2. Travel arranger forwards confirmation email to [email protected].
  3. Travel plan is added to both the traveler and traveler arranger's TripIt account with the traveler arranger designated as a TripIt travel planner.

Please note:

  • The arranger and traveler must have confirmed TripIt accounts.
  • The arranger and traveler must have their TripIt and Concur accounts connected.
  • The SAP Concur Travel Arranger must be designated as such in the Assistants/Travel Arrangers section of their SAP Concur Profile Settings.
  • The email address used for both the travel arranger and traveler must be verified in the Email Addresses section of their SAP Concur Settings Profile.
  • The traveler’s email address must be within the first 100 characters in the subject line. We recommend adding the traveler’s email address in the beginning of the subject line to make sure it gets added to the traveler’s account.


Our travel arranger feature is meant to support arrangers/managers assisting a small number or group of travelers. It is not designed to support travel agencies, TMCS, large corporate travel bookings or to share/monitor trips for large numbers of people from a single account.


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