Reset or change your password

Modified on Tue, Feb 18 at 4:46 PM

You can reset or change your password anytime in our TripIt website and TripIt app.


How to reset your password:

  1. Click 'Forgot Password' located below the 'Sign in' button.
  2. Enter any email address associated with your TripIt account then click 'Continue.
  3. TripIt will send you an email to this email address with a reset password link.


Your new password:

  • Must be at least 8 characters long and no more than 64 characters. 
  • Cannot be an email address.
  • Cannot contain repeating patterns or sequences (e.g. "abab", "1234", etc.).
  • Cannot be too easy to guess (e.g. "password"). 


How to change your password from a signed in account:


TripIt app:

  1. Tap the Account tab (bottom right).
  2. Tap your name/email address (top of page) > Change Password.


TripIt website


You may have noticed we've redesigned our web experience. You may still have the option to access your account from our legacy site so we've included instructions for both.


From our new web experience: 

  1. Click the 'Profile' icon (top right).
  2. Select 'Account' > 'Profile'.
  3. Scroll down and click 'Change Password'.

From our legacy site:

  1. Click your user name (top right).
  2. 'Settings' > 'Change password'.

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