Flight monitoring is a feature of our TripIt Pro premium service.
Basic TripIt accounts are not monitored for schedule changes or flight updates (if your airline notifies you about an update to your itinerary, you just need to forward the schedule update to plans@tripit.com).
If you subscribe to TripIt Pro, there are a few reasons why you may not see updated flight information or why we may not be able to monitor your flight:
- Not instant: When a flight is first added or if you have just updated an existing account to Pro, it can take up to an hour for flight monitoring to take place.
- Outside 72 hours of departure: Flight monitoring for flight cancellations, delays, schedule changes and gate changes begins 72 hours prior to flight departure. If you wish to see changes made prior to 72 hours, just submit the updated vendor confirmation email by forwarding it from your email in-box to plans@tripit.com.
- Traveler / Viewer Designation: You are not marked as a traveler on the itinerary.
- Missing Key Details: Some of your flight details might be missing. Please make sure that all of your key flight details are included in your reservation: airline and flight numbers, departure date, departure airport, arrival airport.
- Flight Number Has Changed: If the airline changes your flight number, please forward the updated confirmation email to plans@tripit.com.
- Flight Conflict: If we have received conflicting versions of your flight itinerary, you'll want to resolve this as soon as possible so we can monitor the correct flight.
- Schedule Not Yet Available: Some airline's schedules aren't available to us or are not available until closer to the departure date.
Don't see the answer you need above? If none of the reasons above meet your issue, report it to us! Just contact TripIt Support
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