Plans not appearing in calendar

Modified on Fri, Jan 12 at 12:44 AM

If some of your plans aren't showing up or updating in your calendar, there are a couple of possible reasons.

1. You might have multiple accounts.

If you happen to forward a travel confirmation email to from an email address that is not associated with your main TripIt account, we'll automatically create a new account for that address. If you need to merge accounts, please view our Merge accounts help page for instructions.

2. Your calendar's cache may not have updated (reset the feed).

Each calendar application is different. They can take anywhere from a few minutes to several hours to update calendar feeds. If you want to reset your calendar feed, please view our Reset your calendar feed help page for instructions.

3. You may not be marked as a traveler on the trip

If you are marked as a planner, the trip will not appear in your calendar feed. If you want to mark yourself as a traveler, please view our Traveler, planner, or viewer designation help page for instructions.


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