Point Tracker security question

Some Point Tracker accounts require answering a security question.  

As an added layer of protection, some rewards programs require their users to enter a security code. If so, you'll need to also enter the security code in Point Tracker to keep your award programs up to date.

Here's how

TripIt website:

1. Click the profile icon (top right).
2. Select 'Account' > 'Point Tracker'.
3. Click the program name (blue text)
4. Enter your security code > 'Save'.

TripIt app:

1. Tap the 'Pro' tab (bottom of screen).
2. Select 'Point Tracker'.
3. Tap 'Problem Accessing Account' located below the award program.
4. Enter your security code > 'Save'.

Please note:

• Some programs may require you to answer multiple questions. If you see the security question alert again, follow the same steps above to access your account.
• Most security codes expire after a certain time period, please make sure you enter the security code in TripIt before it expires.
• If you need to reset your security question or need assistance with your program credentials, please visit the program website. TripIt cannot help you reset your reward-program credentials with the program provider.